Login
To register

Privacy Policy

1. Welcome

Privacy is of the utmost importance to us here at Slots Don. Learn about the information we gather, our data uses, and the choices you have about your privacy in this document. It explains our data security measures and your rights under the data protection laws of the Netherlands and the European Union.

In order to gather information about your preferences, device usage, and browsing habits, we utilize cookies. This manner, we can keep the service’s quality and security intact.

Before you use Slots Don or create an account, be sure to read our Privacy Policy. Our Player Terms and Conditions need it. Please discontinue use of our services and get in touch with us if you have concerns about the way we handle your data.

2. Why We Have This Privacy Policy In Place

Game machines Don’s Privacy Policy explains how they collect, handle, and retain your data. We aim for transparency so gamers may understand our data practices and gathering reasons.

This site and its services are not for minors. We never intentionally collect or use data from children under 18 (or the legal age in your country). We will examine and deactivate accounts established by under-18s in accordance with applicable laws.

Read our Privacy Policy and other essential notices. We may advise you in writing that we need the documentation to verify your identity or the money’s origin. You should read all of these alerts to understand how your data is handled.

3. Our Identity and Methods of Contact

The website and any associated mobile applications are owned and maintained by Igloo Ventures SRL, a San Jose, Costa Rican corporation that was formed under number 3-102-880024 (“Website”). License No. ALSI-1423 l 1005-FI2, issued by the Union of the Comoros for the Autonomous Island of Anjouan, must be displayed by Slots Don.

“Slots Don,” “we,” “us,” and “our” all refer to Igloo Ventures SRL, which is the “data controller” according to data protection laws.

Get in touch with us at privacy@slotsdon.com.

4. Changes to This Privacy Statement

You may receive a personal call about big updates. Make sure your submissions are current and accurate. Please notify us immediately of billing, shipping, and phone changes. We rely on your accurate information to provide reliable services. The date of the last change is at the bottom of each Privacy Policy.

5. External Links to Other Websites

You may be able to access third-party sites or services via links, plug-ins, or applications on our website. You should be aware that third parties may be able to access your information if you click on such links.

The privacy policies and procedures of linked websites are beyond of Slots Don’s control. Before you provide any personal information to a website that has a connection to ours, we recommend that you read their privacy policy.

6. Information We Gather About You

The term “personal data” is used to describe any information that may be linked to a specific person. Names, passport numbers, and other identifying information are examples of direct data, while IP addresses, when mixed with other data, are examples of indirect data.

Some types of personally identifiable information that Slots Don may get are:

Personally Identifiable Information: Includes your full name, DOB, gender, country of origin, and other official identifying information.

Between personally identifiable information and generic data, we draw a strict line. Although businesses may still utilize anonymized data for research and analysis, the law does not consider it personal data as it does not reveal your identity.

7. Situations in Which We Could Need Your Information

The collection and processing of your information may be mandated by law in certain situations. As an example, in order to comply with legislation regarding anti-money laundering (AML) and counter-terrorism financing, we are required to confirm your identification prior to granting you the opportunity to wager with actual funds.

We may be unable to provide you with access to our services if you do not furnish us with the data that is needed by law or as outlined in our Player Terms and Conditions. When this happens, we’ll let you know why and give you a chance to fix it.

8. Our Data Collection Process

Depending on your interaction with us, we may collect personal data about you through various channels:

  • Direct Interactions: Data given by you while creating an account, submitting forms, contacting customer service, or providing identification.
  • Automated Technologies—Cookies, log files, and similar tracking technologies allow us to automatically gather Technical and Usage Data while you navigate our website.
  • Sources Outside of Our Company – We may also collect information from:
  • Publishers of analytics and advertisements;
  • Companies that handle your financial transactions (such as deposits and withdrawals);
  • Data aggregators or social media apps;
  • Public databases and fraud prevention services.

All data gathering methods are carefully crafted to guarantee that only essential and relevant information is gathered and handled legally.

9. The Ways In Which We Deal With Your Private Information

When we have a legitimate reason to do so, we will utilize your personal data. These are the legal bases listed by GDPR: vital interests, legitimate interest, contract, legal obligation, and consent. We avoid processing data in a way that is neither essential nor intrusive, and every piece of information we gather has a specific purpose.

We process your data for the following primary reasons:

Managing your account includes making sure it’s up-to-date, responding to customer service inquiries, checking your identification, and making sure you’re following our Player Terms.

  • Among the services provided are the management of reward programs, processing of monetary transactions (such as deposits and withdrawals), and access to games.
  • The prevention of money laundering (AML), the promotion of responsible gaming (RGG), the payment of taxes, and the completion of required reports are all areas in which we must ensure compliance.
  • We prioritize the prevention of illicit behaviors, including fraud, abuse, hacking, and any other dangers to our platform and its users.
  • Keeping in touch with you via survey, offer, or promotion sending is an example of marketing and communication; however, this will only happen if you have granted permission or if it is mandated by law.
  • Customization: Enhancing your gaming experience by modifying material, promotions, and suggestions according on your tastes and past actions.
  • Analytics and research: keeping tabs on how things are doing, deducing how players act, and coming up with new features to make our services better.

Our goal is to protect your privacy while also meeting the reasonable demands of our business. As an example, we only do proportional and necessary analysis of gaming activity in order to identify anomalous betting patterns.

10. Preferences and Communication in Marketing

Gaming machines When it comes to promotional materials, Don will respect your decisions. Never will we give out your information to other companies for their marketing needs.

You will be able to choose whether or not to receive marketing messages from us when you create an account. Among these, you might find surveys, bonus chances, mailings, and promotional offers. Email is one possible method of communication if you opt in.

A confirmation of a transaction, an alert regarding your account, or critical information regarding regulations may nevertheless reach you even if you choose not to receive marketing communications.

11. Disclosures Regarding Your Personal Information 

Only where it is required, permitted, or directly related to the aforementioned goals will we disclose your personal information to reputable third parties. The primary groups that are eligible to get this are:

  • When compelled to do so by law or in order to meet regulatory requirements, regulatory authorities and law enforcement may be contacted.
  • Institutions that handle financial transactions: for the purpose of handling deposits, withdrawals, and problems pertaining to payments.
  • Organizations devoted to preventing fraud, money laundering, and terrorist financing conduct checks.
  • Providers of Information Technology and Hosting: To back up our system operations and guarantee dependable service.
  • Auditors, lawyers, and compliance experts are all examples of professional advisers.
  • Within the corporate group of Igloo Ventures, if the necessary protections are in place, group companies can operate.

We demand that any third parties with whom we exchange data maintain the utmost secrecy and security. We take precautions, like using the European Commission-approved Standard Contractual Clauses, to protect your information if it is transmitted outside of the EEA.

12. Safeguarding Information

Protecting the privacy of our users is our top priority. Slots Don employs a combination of physical, technical, and organizational precautions to avoid the accidental or unauthorized access, loss, misuse, alteration, or exposure of your information.

Inside our security architecture you will find:

  • Data encryption while in motion (TLS/SSL) and when stored, if relevant.
  • Our network is protected by intrusion detection systems and firewalls.
  • Controls and monitoring for access, making sure that only authorized people can view private information.
  • Conducting penetration tests and vulnerability assessments on a regular basis helps find and fix security issues.
  • Training and awareness initiatives for employees to lessen the likelihood of mistakes made by humans.

We have built our security safeguards to match or above industry standards, but no system can ever promise complete protection. We shall tell you promptly and in compliance with our legal duties in the extremely unlikely case of a personal data breach that significantly threatens your rights or freedoms.

13. Keeping Data Safe

We will keep your personal information for as little time as is required to accomplish the goals we set out to achieve, which may include meeting accounting, legal, or regulatory obligations.

The data type determines the retention period:

  • Facts about participants: Anti-money-laundering rules require records to be kept for five years after the business relationship ends.
  • Financial transactions are kept for 5–7 years for taxation, auditing, and fraud prevention.
  • While your account is active or until you delete it, we will save your personal information and marketing choices.
  • Technical and usage data is quickly aggregated and anonymized.
  • In conformity with the law, we will securely delete, anonymize, or archive your data after the retention period.

14. Your Legal Protections According to GDPR

The General Data Protection Regulation (GDPR) grants you some crucial rights as a Slots Don user. Among them, you have the option to:

  • Request a copy of the personal information we have on file with us.
  • To rectify, fix data that is either incorrect or missing information.
  • “Right to be Forgotten” or “Erasure” refers to the ability to ask for the removal of personally identifiable information when it is no longer needed for its original purpose.
  • Restrictions: We will only use your data in certain ways under certain circumstances.
  • Data portability means you can get your data in a way that other providers can understand and use.
  • Express your disapproval of any processing that relies on legitimate interests or is used for direct marketing

Where processing is dependent on your consent, you have the right to revoke your consent at any moment.

15. Last Restrictions

Our dedication to being open and responsible with your personal information is reflected in this Privacy Policy. Please feel free to contact us with any questions or concerns and to review it on a frequent basis.