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Responsible Gambling Policy

Operating out of San José, Cedula Jurídica, Costa Rica, Slots Don is managed by Igloo Ventures SRL, with registration number 3-102-880024. License No. ALSI-1423 l 1005-FI2 is in place to authorize and oversee the platform from the Union of Comoros’s Government on the Autonomous Island of Anjouan.

Our policy on responsible gaming is outlined in this paper. You are safeguarded and benefited by its presence, so please read it thoroughly.

1. Interpretation

Certain terms used in this policy carry specific meanings:

  • Account – A personal profile registered by a user for accessing Slots Don services.
  • Company – Refers to Igloo Ventures SRL (“we”, “us”, or “our”).
  • Service – The online platform provided via Slotsdon.com.
  • Website – The domain slotsdon.com.
  • You – Any individual accessing or using our service, or an organisation represented by that individual.

These definitions apply whether the terms appear in singular or plural.

2. Commitment to Responsible Gambling

Playing the odds is only for fun for a lot of people. With it comes thrills, rivalries, and mingling with others. On the other hand, gambling can become detrimental for some people. Problem gambling has long been acknowledged as a behavioural illness by medical authorities.

Slots Don has been quite serious about this from the beginning. Our mission is twofold: first, to lessen the likelihood of damage coming from gambling; and second, to equip people to help themselves when damage has already occurred. Responsible gambling is more than just a catchphrase to us; it’s a collection of actions aimed at ensuring a safe gaming environment.

The core principles guiding this policy are:

  1. Education – Ensuring players understand the risks of gambling.
  2. Transparency – Providing clear information about odds, limits, and rules.
  3. Support – Offering help to players who develop harmful behaviours.
  4. Prevention – Putting tools in place that promote control and balance.

3. Contact and Support

If you have concerns about your gambling, our support team is here for you. Assistance is available by email: support@slotsdon.com.

Your privacy is respected. We do not disclose personal information to third parties without your consent.

We also encourage players to use external resources. Helpful links include:

4. Practical Guidelines for Safer Play

Before starting a session, we suggest players reflect on the following:

  • The amount that can be deposited should be preset. You should calculate your loss threshold ahead of time. Never use money for rent, food, or bills; instead, play with your spare change.
  • Stay away from losing money. When you try to regain lost ground, you often end up losing even more ground. Gambling inevitably involves losing.
  • Manage your time wisely. You shouldn’t let gambling take over your day. Set up alarms or reminders as necessary.
  • Keep your cool. It is not a good idea to bet while you are nervous, sleepy, or under the influence of any substance.
  • It is important to take breaks at regular intervals. Fatigue impairs perception. Take a moment to collect your thoughts.
  • Maintain a singular account. Spending and time spent on various accounts is more difficult to manage.
  • You can prevent injury by taking these seemingly minor steps simultaneously.

These steps may seem small, but together they can prevent harm.

5. Protection of Minors

Gambling at Slots Don is restricted to players aged 18 or over. We strictly prohibit underage access and use a range of safeguards to enforce this rule.

We also ask parents and guardians to take steps at home. Protect your login details and use filtering software that blocks gambling websites.

6. Self-Exclusion and Account Restrictions

If you feel gambling is no longer safe for you, we provide self-exclusion options. Self-exclusion means you voluntarily block access to your account for a chosen period between six months and five years.

During this period:

  • You cannot reopen the account.
  • Attempts to create new accounts are not permitted and may result in permanent closure.
  • All exclusions are final for the chosen period and cannot be undone.

To request self-exclusion, email support@slotsdon.com. Our team will guide you through the process and explain any steps required.

7. Our Responsibility

We are committed to:

  • Monitoring play behaviour to identify problematic patterns.
  • Sending out alerts and reminders in case any questionable activity is detected.
  • Giving you tools like timers, deposit restrictions, and loss limits.
  • If an employee exhibits signs of compulsive gambling, they will be prepared to respond in a professional and compassionate manner.

8. Final Notes

This policy forms part of the broader Terms and Conditions that govern use of Slots Don. By registering, you agree to play responsibly and to use the tools available to you.

We will update this policy as regulations evolve and as better protective measures become available.

Slots Don – Play for fun, play with awareness.